Facebook is launching a suite of new tools to help group admins get a grip on their communities. Some simply offer a clearer overview of posts and members, while others are designed to help admins tackle conflict — including an AI-powered feature that Facebook says can identify “contentious or unhealthy conversations” taking place in the comments.
This tool is called Conflict Alerts, and Facebook says it’s just testing it for now so availability is unclear. It’s similar to the existing Keywords Alerts feature, which lets admins create custom alerts for when commenters use certain words and phrases, but uses machine learning models to try and spot more subtle types of trouble. Once an admin has been alerted, they can take action by…
