Image: Alex Castro / The Verge
You don’t always get what you pay for in internet access. Most places only have one option, so you’re stuck picking the good plan or the bad plan from a single carrier, and if the expensive “broadband” plan turns out to be closer to dial-up speeds, there isn’t much you can do. And that’s without getting into the big swaths of the country that don’t even have a broadband option on the table.
So we’re joining with Consumer Reports to take a close look at the problem, collecting as many internet bills as we can to get a sense of which telecoms are holding up their end of the bargain — and which ones are falling short. The idea is to get a bird’s-eye view of the speeds people are actually getting, and what they’re paying for those speeds.