Illustration by Alex Castro / The Verge
Tumblr and New York City’s Commission on Human Rights (CCHR) have settled discrimination allegations related to the company’s 2018 adult content ban, which city regulators say disproportionately affected LGBTQ users. The settlement requires Tumblr to revise its user appeals process and train its human moderators on diversity and inclusion issues, as well as review thousands of old cases and hire an expert to look for potential bias in its moderation algorithms.
The settlement, which did not involve a formal legal complaint and was signed last month, marks one of the first times that regulators have reached an agreement to change a social network’s moderation policies based on algorithmic bias issues. It resolves an investigation that the…
