Once the king of fitness trackers, Fitbit’s recent outages and a decision to shutter Challenges have left users disgruntled. | Illustration: The Verge
These days, Fitbit users seem to be asking each other the same question: is it me, or is the app down for everybody else, too? Between frequent server outages and a recent decision to shutter popular social features, frustrated Fitbit customers say they’re weighing their options.
Earlier this month, Google-owned Fitbit suffered a massive server outage that left users unable to sync trackers or view their data within the app or on Fitbit’s website. If it had been a one-off server outage, it’s likely users would’ve written it off as a fluke. But it extended into a second day and then a third. Then, around 1PM ET yesterday, over 1,600 users reported yet another outage, according to Downdetector. Others reported the outage to the @…
