Illustration: The Verge
Apple will expand its Self Service Repair program to cover recent products, including the iPhone 14 lineup and M2-based MacBooks, starting on June 21st. But perhaps more importantly, the company seems to be responding to feedback by eliminating needless friction from the process. The “System Configuration” validation step that’s required after repairs — and involves calling Apple on the phone — has been criticized as burdensome. With the new changes, you won’t have to call the company’s repair support team anymore.
“Self Service Repair users can now initiate System Configuration by placing their devices into Diagnostics mode and following onscreen prompts,” Apple wrote in today’s press release. “Users no longer need to contact the Self…
