Pixma MX492 printer. | Image: Canon
Over the last day or two, there have been a growing number of reports by people who own certain Canon Pixma printers that the devices either won’t turn on at all or, once turned on, get stuck in a reboot loop, cycling on and off as long as they’re plugged in. Verge reader Jamie pointed us to posts on Reddit about the problem and Canon’s own support forum, citing problems with models including the MX490, MX492, MB2010, and MG7520.
Some believe their problem is due to a software update Canon pushed to the printers, but that hasn’t been confirmed yet. In response to an inquiry from The Verge, corporate communications senior director and general manager Christine Sedlacek said, “We are currently investigating this issue and hope to bring…
