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The US Federal Trade Commission has ordered Harley-Davidson and generator company MWE Investments to stop voiding customer warranties over repairs, marking a new step in the FTC’s fight over right-to-repair issues.
The order covers Harley-Davidson’s motorcycles and Westinghouse outdoor generators and related equipment, which is manufactured by MWE. Both companies must remove illegal terms in their warranties that discouraged customers from using third-party parts and repair services, and the warranties must inform consumers that they can make third-party repairs without affecting their coverage. They also have to proactively inform buyers of their rights and order officially authorized dealers to avoid deceiving customers about the…
