Spotify says the company has already been “critical to enhancing our approach to platform safety.” | Nick Barclay / The Verge
Spotify is acquiring Kinzen, a startup that specializes in using machine learning to analyze content and report potentially harmful statements to human moderators. In a press release, Spotify says the acquisition is meant to help it “deliver a safe, enjoyable experience on our platform around the world,” even as it ramps up its focus on user-generated podcasts and audiobooks, which could potentially contain misinformation or other violations of Spotify’s policies.
Spotify has already been working with Kinzen, claiming that it’s been partnered with the company since 2020 and that the startup’s tech has been “critical to enhancing our approach to platform safety.” According to Kinzen’s site, its tech is capable of analyzing audio content…
