Photo by Amelia Holowaty Krales / The Verge

Some Facebook users stymied by the company’s seemingly impenetrable support channels have turned to an interesting — and expensive — loophole to get access to their locked accounts: buying an Oculus Quest headset, as reported by NPR. But it doesn’t appear to be a reliable way to get access, as many reports online indicate that the solution didn’t work out for them.

The crux of the issue is that it’s often difficult to know if Facebook is receiving support requests when you submit them through its normal channels. From NPR:

Facebook tells users to report hacked accounts through its website. The site instructs them to upload a copy of a driver’s license or passport to prove their identities. But the people NPR spoke with said they had…

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